The Delhi government started a 24-hour hotline for women on Monday, in an effort to address sexual harassment and violence against women in the city.
Women needing help in the nation’s capital can now dial 181, and a counselor will offer relevant phone numbers of government agencies and contact the police if necessary.
“Any lady in any sort of problem” can call, said Jhuma Ganguly, a duty counselor at the hotline. “We’ll inform other agencies to take action.”
The capital has been roiled with protests after the gang rape of a 23-year-old student on Dec. 16. After she died on Saturday, the government charged six suspects with rape and murder.
Protesters and activists have demanded that the law enforcement and judicial systems be overhauled to combat sexual violence in the country.
Some critics acknowledged that the helpline was a positive step but called it a political quick fix that did nothing to address the fact that the police often dissuade women from filing complaints about sex crimes and that rape investigations and court cases drag on.
In a span of 12 hours, the hotline has received some 2,000 calls since 6 a.m., said Mrityunjay Kumar, a counselor at the helpline. He added, however, that while some were genuine complaints, many of the calls were to check that the hotline worked.
Mr. Kumar said that two operators would be available around the clock and were connected to all police stations in the city.
India Ink: Delhi Starts Women's Hotline
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India Ink: Delhi Starts Women's Hotline
